Shipping

We have special partnerships with delivery companies to offer the best shipping rates. Once your order has shipped, we’ll notify you by email and help ensure it arrives safely. If any issues arise, we’ll address them promptly.

---

Shipping Carriers

傳頌汝瓷 is committed to providing safe and reliable delivery, ensuring your order arrives safely wherever you are. We take full responsibility for any damage or loss during transit.

If you have any questions, please feel free to contact us.

---

Shipping Policy

Most items are shipped within 1 business day of order confirmation. If an item needs to be restocked, shipping may take 3 or more business days. If you order multiple items, they will be combined into one shipment. Delivery typically takes around 5 business days.

After your order ships, we’ll update the shipping information on our website so you can check the latest tracking status at any time. A signature is required upon delivery, so please sign for your package to ensure its safe receipt. If you’re not home, your package will be held at the local post office. Please contact us as soon as possible.

---

Packaging / Damage

We carefully package each item to ensure it arrives safely. If it is damaged during delivery, please email us detailed photos of the damage within 48 hours of receipt.

---

Import Taxes and Customs Duties

Our products are shipped from China and are therefore imports. We cover and handle all applicable fees, customs duties, and customs clearance procedures for shipments from China to your location, so you don’t need to worry about any costs or paperwork.

When you shop at 傳頌汝瓷, you can enjoy authentic Ru porcelain shipped directly from its place of origin—items that are hard to find elsewhere—with complete peace of mind.