Privacy Policy

Privacy Policy

Chuan Song Ru Kiln Porcelain (hereinafter referred to as “the Company”) values our customers’ privacy and is committed to protecting personal information. The following provides details about how the Company collects, uses, and shares information. By visiting the Chuan Song Ru Kiln Porcelain website, you agree to the information practices described in this Privacy Policy.

1. What Personal Information Do We Collect?

The Company collects information to enhance and improve your shopping experience. The main categories of information include:

  • Information You Provide: Information you enter on this website or otherwise provide to the Company. You may choose not to provide certain information, but you may then be unable to use some features of the website. This information will be used to:

    • Respond to your requests

    • Process orders

    • Personalize future shopping experiences

    • Improve website functionality

    • Communicate with you

  • Automatically Collected Information: Each time you interact with the website, the Company automatically receives and stores certain information. For example, we use cookies to identify your browser and record information such as the contents of your shopping cart.

  • Email Communications: The Company may send newsletters about products or services, notices of policy changes, order confirmations, and other information. If you do not wish to receive these emails (excluding order notifications and invoices), you can log in to your account and adjust your “Subscriptions” settings.

2. About Cookies

Cookies are text files containing alphanumeric identifiers that are stored on your computer’s hard drive by your web browser. Cookies enable the Company’s systems to recognize your browser and provide features such as saving items in your shopping cart.

3. Sharing Information

The Company respects your privacy and will not share your account or payment information with third-party vendors, partners, or service providers unless necessary to complete a transaction or order.

4. Information Security

The Company uses SSL (Secure Sockets Layer) software to ensure the secure transmission of information and encrypts the information you provide when making a purchase. When an order is confirmed, only the last five digits of your credit card number are displayed; the complete information is sent directly to the credit card company. You are responsible for protecting your password and computer. After using a shared computer, click “Log Out” to sign out of your account.

5. Accessing and Updating Information

You can access information associated with your account at any time and update it as needed.

6. Terms of Use, Notices, and Updates

By visiting the Chuan Song Ru Kiln Porcelain website, you agree to this Privacy Policy and the Terms of Use (including limitations of liability, arbitration of disputes, and the application of local laws). If you have questions about the Privacy Policy, click “Contact Us” in the footer to reach customer service. The Privacy Policy and Terms of Use may be updated as our business evolves. We may notify you by email; if you do not wish to receive these notices, please let us know. We recommend checking the website regularly for the latest information.

7. Information You Provide

When you search, make a purchase, place an order, leave a comment, or contact the Company by email, you may provide information such as your name, address, phone number, and credit card information.

8. Automatically Collected Information

For security purposes, the Company may collect and analyze your IP address so that the source can be traced if personal information is used improperly.

9. Contact Information

If you have any questions about the Company’s Terms of Use, Privacy Policy, or other related information, click the “Contact Us” link in the footer to contact our customer service team directly.